Our books
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COMPLETE ASSISTED LIVING START UP GUIDE
The Complete Assisted Living Start up guide is 126 pages of detailed information on how to start an assisted living home. The guide provides up to date information on the following topics: Business plan for assisted living business, developing an effective mission statement, advantages and disadvantages of owning a facility, market research and Feasibility study of the assisted living industry, business structures of assisted living facilities, business licenses and permits needed by an assisted living facilityassisted living industry overview, the future of the assisted living industry, assisted living services, profile of the assisted living resident, different States perception of the assisted living industry, providing services for seniors with various income range, assisted living management and staff,assisted living building and design/ square footage
- Designing an Alzheimer’s building
- Finance programs and regulations
- Government grants and loans
- HUD Partnership
- How to Secure FHA-Insured Loans
- M.A.P Processing
- List of other government loans and programs
- Private Lenders and Investors for Assisted Living Facilities
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COMLETE ASSISTED LIVING POLICIES AND PROCEDURE MANUAL
The Assisted Living Procedures and Procedure Guide provide over 550 pages of detailed information for assisted living management and operations. Major topics include Administration and management, Admissions, Residents Profile, Management, Marketing and Advertising, Resident Services, Risk Management, Environmental Services, Food Services Policies, Activity & Volunteer Program, Residents Rights, Managed Risk, Personal Care, Health Services, Infection Control Policy and Procedure Emergency & Disasters, Accounting & Booking Practices, Human Resource basics, Personnel, Staffing Employee Handbook, Personnel Policies, Regulatory Overview and Compliance, Documentation Tools and forms. See content detail.
ASSISTED LIVING POLICES AND PROCUDURE MANUAL CONTENT: OVER 550 PAGES
PERSONNEL POLICES AND FORMS: - Administrative Documentation Form
- Employment Application form
- Pre-Employment Inquiry Guidelines
- Background Check Release form
- Employment Reference Release form
- Sample Reference question
- Inappropriate Interview Questions
- Drug Testing Consent Form
- Authorized Payroll Deduction
- Employee Handbook
- COBRA Election/Waiver Form
- Employee Expense Report
- Employee In-service Log
- Hepatitis Vaccination Form
- Tuberculosis testing consent form
- New Employee Orientation Checklist
- Payroll Summary Sheet
- Performance Evaluation form:
- Disciplinary Action Form
- Suspension w/o pay form
- Employee Feedback for Performance
- Performance Evaluation
- Employment termination
- Job Descriptions:
- Chief Executive Officer
- Administrator
- Assistant Administrator
- Administrator in Charge
- Personal Care Aide Supervisor
- Personal Care Aide
- Medication Aide
- Activity Coordinator
- Dietary Manager
- Cook/Kitchen Staff
- Dishwasher
- Housekeeper
- Maintenance Director
- Business Office Manager
- Nurse
- Personal Care Aide
- Van Driver
- Employee Welcome Message
- Introductory Statement Purpose statement
- Attitude and Professional Demeanor
- Residents Bill of Rights
- Employee Acknowledgment Form
- Nature of Employment
- Equal Employment Opportunity
- Hiring of Relatives
- Employee Medical Examinations
- Immigration Law Compliance
- Outside Employment
- Job conflict
- Employment Categories
- Access to Personnel Files
- Employment Reference Checks
- Personnel Data Changes
- Probationary Period
- Employment Applications
- Performance Evaluation
- Personal Health Requirements
- Vacation Benefits
- Parking
- Workers' Compensation Insurance
- Sick Leave Benefits/Administrative
- Grievance Procedures
- Bereavement Leave
- Jury Duty
- Sick Leave/Hourly Employees
- Modified Duty
- Timekeeping
- Paydays
- Employment Termination
- Administrative Pay Corrections
- Pay Deductions & Setoffs
- Safety Instructions for Fire Safety
- Work Schedules
- Use of Phone & Mail Systems
- Smoking
- Rest & Meals Periods
- Overtime
- Employee Suggestions
- Policy for Purchasing Supplies and Equipment
- Personal Belongings
- Packages
- Interpretation
- Use of Equipment & Vehicles
- Visitors in the Workplace
- Harassment Policy
- Medical Leave
- Family and Medical Leave (FMLA Leave) Policy
- Military Leave
- Pregnancy-Related Absences
- Employee Conduct & Work Rules
- Drug & Alcohol Use
- Attendance & Punctuality
- Behavior
- Personal Appearance
- Name Tags
- Resignation
- Solicitation
- Courtesy
- Confidentiality
- Warning Notice
- Gratuities
- Drug Testing
- Staff training on resident rights
- Professional boundaries for caregivers
- Employee records
- Employee health records
- Employee certifications and credentials
- Employee Screening records
- Generating leads and referrals
- Leads and referrals documentation
- Relationship selling
- Building Community
- Special events planning
- Effective marketing for Assisted Living
- Marketing information
- Marketing / sales report
- Marketing plans General
- Telephone and in-person etiquette
- Telephone inquiries
- Community tours
- Financial assistance
- Disclosure information
- Residency criteria
- Initial Inquiry FORM
- Marketing & Sales Report
- Marketing Plan / Report
- Special Event Planning Checklist
RESIDENT SERVICES: - General Occupancy Forms
- Application
- New Resident Orientation
- Service documentation
- Staff Communication Log
- Resident Assessment process
- Conducting assessment
- Pre-move in forms
- Admission team
- Admission team review
- Resident level of care
- Service notes
- Move-in process
- Move-in cost
- Move in procedure
- Resident service planning
- Developing resident services
- Service plan documentation
- Service plan revision
- Service plan revision policy
- Behavior Management Plan
- Managed Risk policy
- Managed Risk Agreement
- Managed Risk Agreement form
- Significant change service plan
- Staff communication
- Resident confidentiality
- Move out process
- Move out policy
- Pre-move in activity / interest assessment
- Resident interests assessment
- Activity schedule
- Family Involvement
- Staff role in activities
- Community involvement
- Resident council meetings
- Family and friends council meeting
- Transportation assistance
- Volunteer program
- Volunteer Profile
- Activities and Interest Assessment form
- Procedures for new residents medication administration record
- Medication self-administration
- Physician orders
- Verbal orders
- Reordering routine medications
- Reordering non-routine medications
- Medication procedures
- Medication packaging systems medications delivery
- Storage of medications
- Change of orders
- Discontinued orders
- Pharmacy services
- Resident flu vaccinations
- Resident health assessments
- Coordinating residents medical visits Coordinating health and lab services
- Health Service Forms
- Medication documentation record keeping
- Medication record form
- Standing order form
- LOA medication form
- PRN Medication form
- Medication error report form
- Reaction to medication form
- Self administration record form
- Medication destruction form
- Return to pharmacy form
- General Health Services Training
- Documentation
- Health Related Task Training Documentation
- Incident Report
- Medical Visit Form
- Medication administration Quality assurance checklist
- Residents Rights:
- Declaration of resident rights
- Elder Abuse and Neglect
- Checklist for resident records
- Initial health assessments
- Staff training procedures
- Staff training for health-related services
- Assistance with routine medications
- Staff assistance with medication administration
- General guidelines for medication assistance
- Health monitoring techniques
- Assisting with PRN medications
- Assisting with narcotic medications
- Refused medications
- Out of facility medications
- Disposal of medications
- Pharmacy reviews
- RN reviews
- Medication errors
- Medication Administration skills validation
- Monitoring / observation by staff
- Routine monitoring of weights and vital signs
- Resident record keeping
- Independent Contractors
- Accounting
- Assets and liabilities
- Identifying Liabilities
- Cost Control practices
- Cost reporting
- Cost reporting checklist
- Resident Fund oversight
- Resident refund
- Expenditure report
- Dietary expense report
- Activity expense
- Inventory Record
- Transportation related expenses
- Salaries and pay roll taxes
- Contracted Services
- Daily Census reports
EMERGENCY PREPARDNESS AND POLICY AND PROCEDURE: - Emergency prevention and procedure
- Emergency preparedness training
- Fire Inspections
- Emergency fire plans
- Fire safety equipment
- Smoke Detectors/ Fire Alarm Systems
- Fire Sprinkler System
- Fire Extinguishers
- Emergency Evacuation plan
- Severe weather
- Tornado procedure
- Hurricane procedure
- Flood procedure
- Power outage procedure
- Fire arms possession by residents
- Other safety hazards possession by residents
- Work place violence
- Emergencies and advance directives
- Medical emergencies
- First aid procedure
- vaccinations
- Universal precautions
- Hand washing Guidelines
- Guidelines for Wearing Personal Protective Equipment
- Guidelines for Wearing Other Personal Protective Equipment
- Disposable Gloves
- Health related tasks
- Laundry and infection control Housekeeping Tasks and Infection control
- Pest control
- Contaminated Surfaces
- Contaminated Equipment
- Food and Drink in the Workplace
- Hazardous waste disposal
- Employee at risk of exposure list
- Exposure control plan and procedure
- Exposure Determination
- Infection control training
- Compliance procedure
- Hepatitis B Vaccination
- Record Keeping
- Exposure control record keeping
- Incident and accident reporting
- Accident Investigation Report
- Employee Consent for physical exam
- Exposure Incident Document
- Fire Drill Documentation
- Incident Report
- Safety Committee Inspection
- Building orientation
- Maintenance work area
- Maintenance supplies
- Maintenance of Key equipment
- Maintenance of landscape/ Community
- Grounds
- Corrective maintenance
- Preventative maintenance
- Maintenance on residence vehicles
- Pest control
- Pest control laws
- Disposal of hazardous waste
- Disposal of hazardous waste laws
- contractors
- Equipment inspections
- Building inspections
- Individual Unit maintenance
- Unit repair and replacement
- Safety guidelines and procedures
- Physical plant
- Staff work areas
- Hand tools and equipment
- Electrical
- Portable power equipment
- Touch-up painting procedures
- Staff Work Areas
- Storage of tools
- Maintenances forms
- Individual Unit Checklist
- Unit Maintenance Record
- Building Inspection Form
- Building Orientation
- Preventative Maintenance form
- Request for Repair form
- Pest control form
- Dietary Information
- Food service staff
- Exceptional food service experience
- Professional conduct
- Sanitation
- Preventing food illness
- Menu planning
- Initial licensure
- Complying with all state and federal regulations
- Revocation of licensure
- Building a relationship with regulatory agencies
- Housekeeping supplies and equipment
- Common area cleaning
- Safety procedures
- Common area cleaning
- Infection control procedures
- Hand washing guidelines
- Guidelines for wearing personal protective equipment
- Guidelines for wearing other personal protective equipment
- performing routine housekeeping tasks cleaning up contaminated surfaces
- cleaning contaminated equipment
- Disposable gloves
- Housekeeping laundry
- Cleaning tenant apartments
- Common area cleaning
- Resident laundry services
- Laundry procedures
- Resident housekeeping / laundry schedule
- Use of linens
- Lost and found
- Much more!
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HUMAN RESOURCES GUIDE AND EMPLOYEE HANDBOOK FOR ASSISTED LIVING
The complete employee handbook and human resources guide of over 190 pages covers important personnel information needed for an Assisted Living home. The guide can be easily customized to your organization. The guide cover major topics such as new Employee Orientation and Training, Professional Attitude and Conduct, Professional Boundaries, Resident Rights, Elder Abuse and Neglect, Nature of Employment, Equal Employment Opportunity ,Hiring of Relatives, Employee Medical Examinations, Immigration Law Compliance, Outside Employment, Employment Categories, Access to Personnel Files, Employment Reference Checks, Personnel Data Changes, Probationary Period, Employment Applications, Performance Evaluation, Personal Health Requirements, Vacation Benefits, Parking, Workers' Compensation Insurance, Sick Leave Benefits/Administrative, Grievance Procedures, Bereavement Leave, Jury Duty, Sick Leave/Hourly Employee, Modified Duty, Timekeeping, Paydays, Employment Termination, Administrative Pay Correction, Pay Deductions & Setoffs, Safety, Instructions for Fire Safety, Work Schedule, Use of Phone & Mail Systems, Smoking, Rest & Meals Period, Overtime, Employee Suggestions, Policy for Purchasing Supplies and Equipment, Personal Belongings, Packages, Interpretation, Use of Equipment & Vehicles, Visitors in the Workplace, Harassment Policy, Medical Leave, Family and Medical Leave (FMLA Leave) Policy, Military Leave, Pregnancy-Related Absences, Employee Conduct & Work Rules, Drug & Alcohol Use, Attendance & Punctuality, Behavior, Personal Appearance, Name Tags, Resignation, Solicitation, Courtesy, Confidentiality and HIPAA, Warning Notice, Terminations, Gratuities, Drug Testing, Independent Contractors. The guide also includes all hiring forms and personnel management forms.
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QUALITY ASSURANCE GUIDE FOR ASSISTED LIVING
Compliance with federal, state and local rules and regulations that impact assisted living communities is crucial to providing quality services, enhancing the reputation of your community, avoiding licensure revocation, licensure denial, and hefty fines and penalties.
Our popular Quality Assurance and Regulatory Compliance Guide is a customized handbook that helps assisted living communities comply with all related federal, state and local rules and regulations. Our manual is customized to target all areas of your community with compliance issues such as health related services, employment laws, resident services, medication administration, dietary services, activities, record keeping, resident rights and much more.
If your community is facing a state survey, has repeated violations or simply want to remain in compliance with all regulations and rules, our guide will serve you well.
If you are new to assisted living management, you can start on the right foot with our highly effective quality assurance and regulatory compliance guide. -
Activity Program Guide for Adult Care Home & Alzheimer’s community
This guide is a comprehensive theoretical and practical resource designed to assist activity directors to provide excellent recreational and therapeutic activities for long term care and Alzheimer’s communities. The guide is designed to provide programs that meet the social, physical, mental, emotional, educational, spiritual and cultural needs of the residents as well as diversional activities. The content of this book addresses everything an activity director needs to know to develop a successful program including program policies and procedures, recruiting and retaining volunteers, and caregivers training about therapeutic programming for dementia residents. Exercise guidelines needed to help frail elders maintain or improve their level of physical function are also provided in this guide. Numerous illustrations, sample documentation forms and quality assurance documents are also included to help you ensure the effectiveness of the activity programs.

